About Us
Welcome to JB Jewelry House Inc.! We're dedicated to providing the best quality fashion and fine jewelries to you. With us, you'll find various items ranging from but not limited to, 10K, 14K, and Sterling Silver chains, rings, and earrings! Located in Southern California, we ship out our orders to customers from all over the world. We hope you enjoy our products as much as we enjoy offering them to you. If you have questions or comments, please don't hesitate to contact us at jbjewelrycustomer@gmail.com.
For more information, please see below.
Customer Service
Customer satisfaction is very important for us. If you are unsatisfied for any reason, please feel free to contact us by email at jbjewelryhouse@gmail.com, or send us a text at (858)-243-9563.
Order Processing & Shipping
Orders will be processed and shipped typically within 2 business days after successful payment. Handmade items may take longer, for up to 3-5 business days after successfully receiving the order. Please refer to our Shipping Policy page for more details.
Payment
We receive payments through PayPal only. If you do not have a PayPal account and wish to use your credit/debit card, please choose "checkout as guest" through PayPal.
Return Policy
We accept 30-day returns, no questions asked as long as the item(s) is(are) returned in the same condition as it was sent out. You will receive your full refund without the original shipping fee. Please refer to our Refund Policy page for more details.
Taxes & Customs
Our items are shipped out from California, USA. Please note that there may be custom duty, taxes, or other import charges when purchasing this item based on the location of your purchase. It is the buyer's full responsibility to pay for all such charges. Please check with the corresponding authorities regarding any charges and/or taxes.